Heads up – please share this warning we just rec’d from a South City neighbor
An elderly Colma neighbor got a call from Kaiser saying they’re due a refund for overpayment in 2013. The rep asked for her by name. She verified her address, Kaiser number with the Kaiser account rep. Then the Kaiser rep asked for bank account info. The rep. said they don’t issue check, only can make direct deposits. When questioned more, the Kaiser rep hung up. They called back the next day asking for her husband, by name, he hung up on her. The police and Kaiser were notified and it was a scam.
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Remember to NEVER give out personal information on the phone, especially to someone who calls you and initiates the conversation. When in doubt, contact PD 877-8900
Please share – do not let our elderly neighbors be scammed – we must watch out for each other. Thank you!