City Job; Recreation & Community Services Supervisor- Facility Rentals & Operations

South San Francisco, CA               April 17, 2014

Applications are being accepted for the position of Recreation and Community Services Supervisor ~ Facility Rentals and Operations with the City of South San Francisco.

Close Date: Apr 30, 2014
Salary: $6,146.00 – $7,468.00 Monthl

Application Deadline:  5 p.m., Wednesday, April 30, 2014

The City of South San Francisco is a fully independent and highly commercialized full-service City with an estimated population of 65,127 growing to 100,000 during business hours. City departments include: Police; Fire; Parks and Recreation; Public Works; Economic and Community Development; City Attorney; Library; Finance; Information Technology; Human Resources; City Clerk; and Office of the City Manager. The City has a Council-City Manager form of government with more than 400 full-and part-time employees.

The Parks and Recreation Department is administered by a Director and 14 full-time management staff.  Operations are staffed by a combination of full-time and part-time employees, with a total full time equivalency of 117. Divisions within the Department include:  Administration, Recreation, Parks, and Facility Maintenance.  The Recreation Division is organized by program area, including Aquatics, Childcare, Classes, Cultural Arts, Facility Rentals and Operations, Special Events, Seniors, and Sports. Each program is managed by a Supervisor, Coordinator, or Specialist. Services are provided at the Municipal Services Building, Fernekes Recreation Building, Magnolia Center, Orange Memorial Swimming Pool, Terrabay Gymnasium and Recreation Building, Westborough Recreation Building, Siebecker Pre-School, and Westborough Pre-School. There are approximately 25 parks and play lots, including Sign Hill Park, which has 41 acres of open space, and Centennial Way Linear Park, a 3 mile pedestrian and bicycle trail.  Amenities include Centennial Dog Park, bocce ball courts, an above-ground skate park, a variety of ball fields, tennis and basketball courts, and picnic shelters and group picnic areas. In addition to services provided at City-owned facilities, the Department operates childcare programs at 6 school sites, Monte Verde, Ponderosa, Spruce, Los Cerritos, Martin, and Buri Buri; and operates the after sports school programs at 3 middle schools, Alta Loma, Parkway, and Westborough. For more information, please visit the Parks and Recreation page on the City’s website at
This multi-position classification manages several functional areas and is distinguished by its core responsibility for supervising programs and activities within the Recreation Division, including the supervision of full-time and part-time employees. The position is currently under the direct supervision of the Management Analyst II. The current opening is in the Facility Rental and Operations program; rotation of Recreation Supervisors to one of the areas described in the section above within the Recreation Division may be considered.
Important duties in the Facility Rental area include reservation and scheduling of multiple picnic areas and facilities; selecting, supervising, training, assigning, and scheduling full time and part-time staff; event planning and coordination, including preparing diagrams for facility set-up; enforcement of all relevant occupancy policies, including adherence to Building and Fire codes for safety and capacity; intensive customer service dealing with rental clients, meeting to review all conditions of rental permits; preparation of a master schedule of events and staff coverage; calculation, collection, and accountability for rental payments; responsibility for program budget and expenditure within authorized limits; management of a variety of facility improvement projects, including carpeting, paint, selection of furnishings, tile, etc.; coordination with Facility Maintenance Division regarding custodial and maintenance functions; internal scheduling and customer service for use of facilities for City functions, such as City Council meetings and community meetings; regular inspection of facilities and taking initiative to make improvements; selection and oversight of audio visual equipment, including sound system, projectors, etc.; manage locks and keys for all city facilities. Assignments include research of best practices, comparison of rates, verbal and written reports, preparation of grant applications, estimate and accountability for revenues, marketing and publicity, communication and coordination with other departments, and extensive phone and e-mail contact with the public.  Evening and weekend hours will be assigned to attend Commission or City Council meetings and to supervise special events.
EXPERIENCE: Two years of progressively more responsible experience in the delivery of recreation, leisure, or human services.

TRAINING: A bachelor’s degree from an accredited college or university with major coursework in recreation, education, public administration, or a related field.

LICENSES: Possession of, or ability to obtain, an appropriate, valid California driver’s license and a satisfactory driving record.

SELECTION PROCESS: The process will first consist of a review of application materials and applicants’ responses to the supplemental questionnaire. A resume may be included, but does not substitute for a completed application.  An selection written examination may be administered. The highly suitable and qualified candidates will be invited to participate in a modified assessment center (weighted at 100%). Upon completion of this examination, an eligible list will be established which will be used for the appointment to the position. Possession of minimal qualifications does not guarantee advancement in the selection process and placement on the eligible employment list. Top ranking candidates placed on the eligible list will be invited to the next phase of the selection process and will consist of any or all of the following: oral interview and written/practical exercise.

Modified assessment center is tentatively scheduled for the week of June 9, 2014.

Appeals concerning administration of an examination must be submitted in writing within two (2) business days from the date the event occurred.

Prior to a conditional employment offer being made, a thorough background check will be completed, including a fingerprint check. At the time employment is offered, applicants must be able to furnish proof of legal right to work within the United States.

APPLICATION DEADLINE:  April 30, 2014:  To be considered for this outstanding opportunity, complete an online application and your responses to the supplemental questionnaire no later than Wednesday, April 30, 2014 at 5:00 pm.

This general announcement is subject to change. It does not constitute an express or implied contract.
Ideal Candidate:

Recreation Supervisor should have an established track record of accomplishments, including good judgment, creativity, initiative, resourcefulness, problem-solving, and decision-making abilities. The incumbent supervises facilities, events, staff performance, customer service delivery, work and building schedules, and capital improvement projects. City policies and administrative procedures, including risk management and insurance requirements are enforced by the supervisor. The ideal candidate must be highly independent, self-motivated, skilled at scheduling, facility operations, event planning, diagramming layout of furnishings customized for each event. Experience supervising staff, including training and evaluation, and adherence to all policies for employee conduct is required.  The ideal candidate has experience marketing programs and facilities, and will be highly motivated to increase revenues.  Experience with software designed for Facility Management a plus. Knowledge of facility improvement and repair trades and methods, and experience managing projects such as room remodels, heating and ventilating systems, keys and locks, interior and exterior painting, selection of commercial furnishings, and carpeting is necessary. The ideal candidate will have excellent verbal and written communication skills, analytical ability, and a genuine commitment to improving operations and service to the community.  Knowledge of recreation, cultural, human service, and social needs of the community. Principles and practices of municipal government, program administration, including budgeting, purchasing, and personnel management. Design elements and concepts related to developing and maintaining facilities. Ability to develop and implement facility and rental operations; train and direct work of staff; manage expenditures and be accountable to meet or exceed revenue targets; prepare clear, concise, and complete written reports; analyze, interpret, apply, and explain city and departmental policies, procedures, and regulations. This is not an all-inclusive list.

To review a complete job description that includes all special requirements, click on this weblink


Salary:  $6,146 – $7,468 / month

Retirement:  In compliance with AB 340, CalPERS retirement formula is either 2% at age 60; employee pays approximately 7% of pay, OR 2% at age 62; employee pays approximately 6.5% of pay, depending on the individual’s eligibility.  Social Security and Medicare participation; and option to participate in 457 deferred compensation plans. City contributes an equivalent of 1.5% of base pay towards a medical after-retirement account.
Health Insurance:  City offers choice of medical HMO (two providers) or PPO plan, and offers vision and dental coverage. City pays 100% of HMO, vision and dental premiums for employee and eligible dependents. For PPO, employee pays cost difference between PPO and HMO plans. City provides 100% City-paid short- and long-term disability insurances. The City offers a discretionary benefit account for employees who demonstrate health coverage elsewhere.
Vacation:  Fifteen to thirty working days annual vacation, based on the length of service.
Holidays:  Fourteen paid holidays per year, including one floating holiday.
Leaves:  The City offers 40 hours per fiscal year of administrative leave.
Programs:  Unreimbursed Medical and Dependent Care Expenses, Long Term Care, Employee Assistance Program, Deferred Compensation, Credit Union, Recreation Classes, and Reduced-fee Child-care Programs are available.

City of South San Francisco Human Resources Department

 Recreation and Community Services Supervisor

Class Description


Under general direction, performs responsible professional and technical work in promoting, organizing, and managing a comprehensive recreation and community services program, in such areas as: cultural arts, adult and youth sports, aquatics, facility operations and rentals, classes and special events, senior services, adult daycare, and childcare; and does related work as assigned.


Distinguishing Characteristics

This multi-position classification performs work in several functional areas and is distinguished by its core responsibility for supervising programs and activities within the recreation division, including supervising regular and hourly employees. Depending upon assignment, work is performed under general direction and incumbents may provide support for inter-divisional programs and functions.


Typical and Important Duties

  1. Plans, organizes, supervises, evaluates, and administers one or more comprehensive recreation and community services programs.
    1. Develops and implements goals, objectives, and priorities consistent with departmental and City policies.
    2. Maintains highest standards of customer service.
    3. Provides input on policy matters.
    4. Recruits, selects, trains, and supervises program staff, including conducting employee evaluations and recommending disciplinary actions.
    5. Prepares and administers the program budget and monitors expenditures.
    6. Meets with individuals, community groups, school officials, and others to ensure that facilities, programs, and activities are meeting the changing needs of the community.
    7. Responds to inquiries or requests for service from interested community groups and individuals.
    8. Inspects and evaluates the adequacy of facilities and prepares recommendations for improvements.
    9. Reviews and evaluates programs, program content, and service techniques.
    10. Recommends changes in program staffing, objectives, policies, and procedures to ensure maximum effectiveness and efficiency.
      1. Supervises and participates in the design, preparation, and distribution of publicity including press releases, brochures, pamphlets, flyers, and printed schedules.
      2. Supervises the requisitioning and inventory of necessary materials, supplies, and equipment, and follows through on purchases.

  1. Negotiates and manages contracts for a variety of special services.
  2. Researches and prepares studies, reports, and memorandum on related subjects.
  3. Assists in the preparation and administration of applicable federal, state, and county special project grants.
  4. Researches and submits additional funding proposals for specialized programs.
  5. Works with the community and other City departments and divisions on matters relating to park and recreation facility design and development.
  6. Oversees and coordinates building and grounds maintenance services for specific sites.
  7. Oversees the collection and recording of applicable program revenues.
  8. Utilizes computers for word processing, spreadsheets, database management, and specialized recreation software.
  9. Attends commission meetings, as assigned.
  10. Performs related duties and responsibilities as assigned.

Job-related Qualifications

Knowledge of:

  • Recreation, cultural, human services, and social needs of the community.
  • Modern theories, techniques, and methods for planning and implementing a variety of recreation and human services programs through community participation.
    • Principles and practices of program administration, including budgeting, purchasing, and personnel management.
    • Principles of supervision, training, and employee development.
    • Principles and practices of public administration and human resources as applied to function, including basic employee-relations concepts.
    • Design elements and concepts for developing and maintaining related facilities.
    • Safety and first aid methods.
    • Computer systems and their associated applications.

Ability to:

  • Develop and implement programs suited to the needs of the community.
  • Interpret and explain applicable City and departmental policies and procedures.
  • Supervise, train, and evaluate staff.
  • Develop, present, and administer a budget for the assigned program area.
  • Acquire a thorough knowledge of applicable City policies and department procedures and apply that knowledge.
  • Analyze, interpret, apply, and explain city and departmental policies, procedures, and regulations.
  • Effectively supervise and direct the work of staff.
  • Prepare complex reports and analyses; prepare clear, concise, and complete written reports.
  • Communicate effectively in writing, orally, and with others to assimilate, understand, and convey information, in a manner consistent with job functions.
  • Use English effectively to communicate in person, over the telephone, and in writing.
  • Use initiative and independent judgment with established policy and procedural guidelines.
  • Organize own work, set priorities, meet critical deadlines, and follow-up on assignments with a minimum of direction.
  • Represent the City and the department effectively in contacts with representatives of other agencies, City departments, and the public.
  • Establish and maintain cooperative relationships with those contacted in the course of the work.
  • Take a proactive approach to customer service issues.
  • Make process improvement changes to streamline procedures.
  • Work in a safe manner, following City safety practices and procedures and modeling correct City safety practices and procedures; enforce adherence to safety policies and procedures; identify, correct, and report safety hazards.
  • Maintain confidentiality regarding sensitive information.

Skill in:

  • Using a personal computer and associated applications.

Experience and Training

Any combination of experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience: Two years of progressively more responsible supervisory experience in the delivery of recreation, leisure, or human services.  Depending upon assignment, specialized training in the particular program area may be required.

Training: A bachelor’s degree from an accredited college or university with major coursework in recreation, education, public administration, or a related field.


Licenses and Certificates

All licenses and certificates must be maintained as a condition of employment.

  • Possession of, or the ability to obtain, an appropriate, valid California driver’s license and a satisfactory driving record.
  • Possession of such licenses or certificates as may be required for the particular position.


Special Requirements

Essential duties require the following physical skills and work environment:

Physical Skills: Able to use standard office equipment, including a computer; sit, stand, walk, kneel, crouch, stoop, squat, twist, and maintain sustained posture in a seated or standing position for prolonged periods of time; vision to read printed materials and a computer screen; hearing and speech to communicate in person, over the telephone, and to make public presentations; lift and carry 35 pound boxes, files, and materials.

Work Environment: Mobility to work in a typical office and/or field setting.

Ability to: Travel to different sites and locations; drive safely to different sites and locations; maintain a safe driving record; work protracted and irregular hours and evening meetings or off-shift work for meeting attendance or participation in specific projects or programs; available for evening meetings.


Approved:                               October 1993

Revised Date:                        August 1997, March 2001, June 2003 Former Titles:


Bargaining Unit:                    Mid-management

ADA Review:                         1994/95, 2003

DOT:                                        No

Physical:                                  Class 3

Status:                                      Classified/exempt

EEOC Category:                    EF6\EJ5

Job Code:                               M295



ADA Documentation of Essential Duties

  1. SDE
  2. SDE
  3. SDE
  4. SDE
  5. MDE
  6. MDE
  7. SWE
  8. MWE
  9. MAE
  10. MDE
  11. OAE
  12. MAE
  13. MAE
  14. OME
  15. OAE
  16. OAE
  17. OAE
  18. OAE
  19. SAE
  20. SDE
  21. SDE
  22. OAE

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.