Scam Alert: Beware of Phony Energy Upgrade California Contractor Solicitations

South San Francisco, CA     July 15, 2016    by Sheri Boles, CPUC CPUC logo

The California Public Utilities Commission (CPUC) wants to protect you from unscrupulous scams involving phony Energy Upgrade California contractors and/or solicitations.

Here’s how the scam typically works: An individual or entity will contact you via a telemarketing call, door-to-door visit, email, or letter in the mail, claiming to be a contractor or rater who represents Energy Upgrade California, which is a state initiative to help Californians take action to save energy and conserve natural resources.  The con artist will say they can make your home more energy efficient, or that you will no longer receive energy savings or discounts if you do not use their services or buy their products. This con artist will also use company or program names that sound familiar to Energy Upgrade California in hopes of confusing you.

Here’s how you can avoid the scam: It’s easy to check if the supposed contractor or rater is considered an approved Participating Contractor or Rater with Energy Upgrade California. Visit the Energy Upgrade California webpage for a list of approved participating contractors or raters at http://myenergy.energyupgradeca.org/contractor/search and type in either the name or your zip code.

Report them! If you’ve received this type of bogus solicitation, please contact the CPUC’s Safety & Enforcement Division:
Call: 415-703-1235
Email: fraudhotline@cpuc.ca.gov

You are our eyes and ears of the community. The information you provide may assist with a CPUC investigation into this illegal activity against California consumers.

For more information on Energy Upgrade California, please visit www.energyupgradeca.gov.

For more information on the CPUC, please visit www.cpuc.ca.gov.

2 comments for “Scam Alert: Beware of Phony Energy Upgrade California Contractor Solicitations

  1. Stephen Clamage
    September 20, 2017 at 5:13 pm

    The contractor search link shown above doesn’t work. I tried searching for contractors at energyupgradeca.org, but for my zip code found only SCE and SoCal Gas. I was approached by Zero Energy, who seems to be a legit contractor, but can you verify whether that is so?

    • Editor
      September 21, 2017 at 12:37 pm

      Hi Stephen,
      We double check all links prior to publishing them yet many times agencies will update their websites rendering older links invalid as it appears the case on this article. We did a few searches and could not find the information you were seeking either. We suggest you contact the CPUC to inquire directly about your concern. We have found this email address that should provide you with the answers you need. webmaster@cpuc.ca.gov

      {Need Help Finding Something On Website? Email webmaster@cpuc.ca.gov } from this page http://www.cpuc.ca.gov

      Thank you.
      -ED

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.