Cal Water Encourages Customers Impacted By Covid-19 To Contact Utility For Assistance

South San Francisco, CA   April 20, 2020  Press Releasecalwater logo

SAN JOSE, Calif.—California Water Service (Cal Water) recognizes the impact the coronavirus pandemic is having on all of its customers, but it is encouraging those who have been especially hard hit—by a job loss, illness, or other hardship—to call their local Cal Water Customer Centers for assistance. Customers should visit for a complete list of local Customer Centers and phone numbers.

“We want to help our customers through this unprecedented, challenging time, whether that means offering a due date extension or helping someone enroll in our Low-Income Ratepayer Assistance program.  Now more than ever, we want customers to know we are here for them,” said Martin A. Kropelnicki, President and CEO.

California Water Service serves about 2 million people through 486,900 service connections in California. The utility has provided water service in the state since 1926. Additional information may be obtained online at


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