California Water Service Group Statement Regarding Executive Order Protecting Homes, Small Business from Water Shutoffs

South San Francisco, CA   April 2, 2020 Submitted by Don Jones, Corporate Communications Specialist, CWScalwater logo

Cal Water supports Governor Newsom’s decision {see below}, as we agree that water is essential, especially as we navigate through this unprecedented, challenging time. That’s why on March 12, 2020, we announced that we had begun voluntarily suspending water service disconnections and restoring service to those who were previously disconnected. We will continue to support the communities we serve to help ensure everyone has the safe, reliable water service they need during this critical time.

-Martin A. Kropelnicki, President and CEO of California Water Service Group




Governor Newsom Issues Executive Order Protecting Homes, Small Businesses from Water Shutoffs


Order protects consumers who may be unable to pay for water service during COVID-19 crisis

SACRAMENTO – Governor Gavin Newsom today signed an executive order that will restrict water shutoffs to homes and small businesses while the state responds to the COVID-19 pandemic.

The order protects consumers who may not be able to pay for their water service from shutoffs. Already, over 100 public and private water systems across California have voluntarily suspended water shutoffs for non-payment as a result of COVID-19. Under the order, the State Water Resources Control Board will issue best practices and guidelines on support for the state’s water systems during this time.

“This executive order will help people who have been financially impacted by the COVID-19 pandemic by ensuring they have water service,” said Governor Newsom. “Water is critical to our very lives, and in this time, it is critically important that it is available for everyone.”

Additionally, the executive order will restore water for occupied residences that may have had their water shut off as of March 4, 2020, which is when the Governor proclaimed a state of emergency due to COVID-19.

A copy of the Governor’s executive order can be found here, and the text of the order can be found here.

Learn more about the state’s ongoing COVID-19 response efforts here. Visit for critical steps Californians can take to stay healthy, and resources available to those impacted by the outbreak.


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