Kaiser Permanente Now Open In Santa Cruz County

South San Francisco, CA   January 4, 2017

Three New Medical Offices, Watsonville Community Hospital Available for Members

Kaiser Permanente, one of the nation’s leading health care providers and not-for-profit health plans, opened the doors at three new medical offices in Santa Cruz County Wednesday, January 3rd and began caring for members.

The opening of the new offices in Santa Cruz, Scotts Valley and Watsonville means Santa Cruz County residents now have convenient access to Kaiser Permanente’s unique blend of high quality, affordable health care and coverage. The organization first announced its plans to provide health care in the county in April, 2016.

“Improving the total health of our members and the communities we serve is a core part of our mission,” explained Janet Liang, president of Kaiser Permanente Northern California. “We are so pleased to begin providing our award-winning care and coverage in Santa Cruz County and look forward to being actively involved in these wonderful communities.”

“Our physicians are nationally recognized for their expertise in prevention, chronic disease management and treatment of the most complex medical problems,” said Robert Pearl, MD, executive director and CEO of The Permanente Medical Group. “Trained at the leading programs in the United States, they will provide superior quality and personalized service to their patients in Santa Cruz County.”

Kaiser Permanente’s new medical offices are located at 5615 Scotts Valley Drive in Scotts Valley; 115 Locust Street in downtown Santa Cruz; and at 1931 Main Street in Watsonville. Appointments are available from 9:00 a.m. to 5:30 p.m. Monday through Friday. Urgent care is available at the Scotts Valley office, Monday through Friday from 12:00 p.m. to 8 p.m., and on weekends, from 10 a.m. to 6 p.m.

“These medical offices are designed to enhance our members’ care experience by using technology and space to make receiving medical care easier, more convenient, and focused on choice,” said Irene Chavez, Kaiser Permanente senior vice president and area manager. “For example, our exam rooms feature 40-inch screens to facilitate real-time video conferences with specialists, translation services, and health education.”

Kaiser Permanente’s medical office in Santa Cruz features a decorative tribute to “surf city” with three beautiful surfboards created by a local designer. In Watsonville, the 19,000 square-foot facility includes local artwork and an eye-popping entrance mural. The two-story, 20,000 square-foot Scotts Valley Medical Office features tree-top views through large windows, bringing the outdoors inside.

All three locations offer primary care services, including internal/family medicine, obstetrics/ gynecology, and pediatrics, as well as psychiatry and other mental health and wellness services. The medical offices at Watsonville and Scotts Valley include laboratory, pharmacy, general radiology and mammography services. Members have access to specialists either in person, by phone appointments or through video visits. Initially, there are more than 40 Kaiser Permanente specialty and primary care physicians serving Santa Cruz County and more will be added as membership grows.

“The majority of the Kaiser Permanente primary care physicians practicing in Santa Cruz County actually already live in the community,” explained Raj Bhandari, MD, physician-in-chief for Kaiser Permanente. “They know this area well and are looking forward to working in the same community where they live.”

Coverage for new members started on January 1. Local hospital services and inpatient care, including labor and delivery, are being provided by Watsonville Community Hospital and at nearby Kaiser Permanente medical centers in Santa Clara and San Jose.

For more information about Kaiser Permanente in Santa Cruz County, visit kp.org/santacruz.

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